Cancelling a Domain Name Transfer

From Wiki Solution Point
Revision as of 08:07, 11 September 2015 by Admin (talk | contribs)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search
Share on FacebookShare on TwitterShare on Google+Share on LinkedInShare on DiggShare on deliciousShare on redditShare on StumbleUpon

1. If the Order status is: Transfer waiting for Admin Contact Approval

2. If the Order status is: Transfer waiting for Losing Registrar Approval

Depending on the Transfer status, following are the methods to cancel the Transfer Order (except for a .EU domain name): If the Order status is: Transfer waiting for Admin Contact Approval

You can cancel the Transfer by visiting the Cancel Transfer Link listed in the email that you receive from Solution Point.

Note :If you have not got the email for authorization, you can have it resent to the Admin Email Address, by following the procedure given below:

Login to your Control Panel. 1

Search for the domain name for which you placed the Transfer request and proceed to the Order Details view. 2

In the Order Details view, click the Resend Transfer Authorization Email link. This would re-send the email to the Admin contact. Note :If you still do not receive the email for authorization, you would have to contact our Support Team at http://www.solutionpoint.in/contact.

If the Order status is: Transfer waiting for Losing Registrar Approval

Note :In this status, you have already approved the email from the Solution Point. However, you have not received/responded to the email from the Current Registrar.

Following are the steps to cancel the Transfer:

Login to your Control Panel.

Search for the domain name for which you placed the Transfer request and proceed to the Order Details view. 4

In the Order Details view, click the Current Actions button under the Actions drop-down menu.

In this list, click the action whose Status displays Transfer waiting for Losing Registrar Approval and then click Cancel.

Note :On cancelling the Transfer from the Control Panel, the funds for the same would be available back in your Debit Account. In case you do not receive the funds, contact our Support Team at http://www.solutionpoint.in/contact.

The Transfer of a .EU domain name can only be cancelled through the option provided in the email sent to the Registrant by the Registry.


Support Knowledge Base Wiki.

Here, we have listed information on our current web products and services and answers to possibly all your queries or faqs. This Support Wiki cum KnowledgeBase has been divided into categories indicating a particular interface or a particular product or service offering. These have been further logically divided into sub-categories and answers, detailing a particular action or guide.

If you are unable to locate your answer, please use search box provided on each page or inform our support team.